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In many companies, especially in industrial, logistics, commercial, or service operations, there is one position that is often underestimated while simultaneously having the power to determine much of the daily success or failure of the operation: the operational supervisor. Most companies invest time hiring managers, coordinators, and directors. They also invest resources recruiting operators, technicians, or frontline workers. But very few stop to analyze the enormous impac

In many companies, when people talk about productivity, they usually think about machinery, systems, sales, or processes. But very few talk about one of the issues that impacts daily operations and real business costs the most: absenteeism. And no, we are not only talking about the employee who “didn’t show up today.” Absenteeism is far more complex than that. It leads to production delays, overloads other employees, causes late deliveries, increases mistakes, raises accident

In recent years, nearshoring has become one of the most talked-about trends in the business world in Mexico—and for good reason. International companies are increasingly looking at Mexico as a strategic alternative to bring operations closer to the United States. And within the country, Monterrey and its metropolitan area have positioned themselves as one of the top destinations. But there’s one point that isn’t being discussed enough: The challenge is no longer attracting in

In many companies, an unfilled vacancy is still seen as an HR problem.But in reality, it rarely stays there. When an operational, technical, or supervisory position remains open, the cost does not show up only in recruiting. It shows up on the production line, in equipment wear, in quality drift, in delayed deliveries, and eventually in customer trust. An unfilled vacancy is not just an empty seat.It is an unbalanced system. Production out of rhythm When a key role is missin

In Mexico, one of the most common —and least understood— challenges within Human Resources is operational recruiting . It’s not that there are no candidates.It ’s not that “people don’t want to work.” The issue runs deeper: Most companies are recruiting the wrong way. And this has a direct impact on: Turnover Productivity Costs Operational stability Mistake #1: Recruiting without understanding the operation Many companies design job openings from a desk, not from the shop f