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Comment 50 - Exit Interviews: The Most Valuable Information That Almost Nobody Uses
For years, exit interviews have been viewed as little more than an administrative requirement. An employee resigns, Human Resources schedules a brief conversation, a few forms are completed, and the process ends. However, very few companies truly take advantage of the information that can emerge from this exercise. The reality is that a well-executed exit interview can become one of the most valuable tools for understanding employee turnover, identifying opportunities for imp
Manuel Gonzalez
Jun 23 min read


Comment 49 - Operational Supervisors: the Most Critical Link
In many companies, especially in industrial, logistics, commercial, or service operations, there is one position that is often underestimated while simultaneously having the power to determine much of the daily success or failure of the operation: the operational supervisor. Most companies invest time hiring managers, coordinators, and directors. They also invest resources recruiting operators, technicians, or frontline workers. But very few stop to analyze the enormous impac
Manuel Gonzalez
May 262 min read


Comment 48 - Absenteeism: The Silent Enemy of Productivity
In many companies, when people talk about productivity, they usually think about machinery, systems, sales, or processes. But very few talk about one of the issues that impacts daily operations and real business costs the most: absenteeism. And no, we are not only talking about the employee who “didn’t show up today.” Absenteeism is far more complex than that. It leads to production delays, overloads other employees, causes late deliveries, increases mistakes, raises accident
Manuel Gonzalez
May 192 min read


Comment 45 - Operational Onboarding: The Great Overlooked Factor
When we talk about Human Resources, most conversations revolve around recruitment, selection, and even company culture. However, there is a critical stage that many organizations still neglect in practice: operational onboarding. And no, this is not about the typical induction session with a corporate video and a handbook no one reads again. This is about the real process of integrating a person into their role… especially in operational positions. Because this is where many
Manuel Gonzalez
Apr 292 min read


Comment 39 - Operational Employees, Christmas, and Turnover: The Challenge That Repeats Every Year
December continues to be, year after year, one of the most challenging months for companies in Mexico , especially for those with a high proportion of operational staff. Although the calendar changes and economic conditions evolve, certain patterns repeat themselves with almost surgical precision: operational pressure, team fatigue… and a natural spike in turnover. The question is not whether it will happen, but how prepared we are to manage it better in 2025 . Christmas B
Manuel Gonzalez
Dec 19, 20253 min read

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